Introduction

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Introduction

Arm your agents with advanced automation capabilities to authenticate callers quickly and resolve customer service issues seamlessly. Thoughtly connects directly to your CRM, scheduling tools, SaaS platforms, and more, enabling your Voice Agent to act autonomously on your behalf.

After building a Voice Agent using our drag-and-drop interface, you can connect it to your existing systems using either Integration Nodes, our API, or Automations. This allows you to automate repetitive tasks, streamline workflows, and provide a more personalized experience for your callers.

Thoughtly is built for non-developers, so you can build and deploy integrations without writing a single line of code. Using our powerful suite of Integrations, you can connect your Voice Agents to the tools you already use.

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CRMs

By connecting your CRM to Thoughtly, you can automate data entry, update customer records, and trigger workflows based on call outcomes. This allows your agents to focus on what they do best: providing exceptional customer service.

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Scheduling

By connecting your scheduling tool to Thoughtly, you can automate appointment booking, rescheduling, and cancellations. This allows your agents to focus on providing exceptional customer service, rather than managing calendars.

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Ticketing

By connecting your ticketing system to Thoughtly, you can automate ticket creation, updates, and resolution. This allows your agents to focus on providing exceptional customer service, rather than managing tickets.

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Productivity

By connecting your productivity tools to Thoughtly, you can automate data entry, update records, and trigger workflows based on call outcomes. This allows your agents to focus on providing exceptional customer service, rather than managing data.

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E-Commerce

By connecting your e-commerce platform to Thoughtly, you can automate order processing, update customer records, and trigger workflows based on call outcomes. This allows your agents to focus on providing exceptional customer service, rather than managing orders.

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AI

By connecting your AI platform to Thoughtly, you can automate data entry, update records, and trigger workflows based on call outcomes. This allows your agents to focus on providing exceptional customer service, rather than managing data.

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Automation Platforms

By connecting your automation platform to Thoughtly, you can automate data entry, update records, and trigger workflows based on call outcomes. This allows your agents to focus on providing exceptional customer service, rather than managing data.