Overview

By integrating Thoughtly with Google Sheets, you can automate tasks and workflows before, during, and after calls. To integrate with Google Sheets, head to the Integrations page and follow the instructions.

Actions

Actions are available both via Mid-Call Actions and Automations. You can give your Voice Agents access to these Actions so they can perform tasks in Google Sheets during a call, or use them in Automations to automate tasks before and after calls.

Lookup Rows

This action looks up rows in a Google Sheets spreadsheet based on specified criteria.