Overview
By integrating Thoughtly with Google Sheets, you can automate tasks and workflows before, during, and after calls. To integrate with Google Sheets, head to the
Integrations page and follow the instructions.
Actions
Actions are available both via
Mid-Call Actions and
Automations. You can give your Voice Agents access to these Actions so they can perform tasks in Google Sheets during a call, or use them in Automations to automate tasks before and after calls.
Lookup Rows
This action looks up rows in a Google Sheets spreadsheet based on specified criteria.